NAPA VALLEY HOTEL & SUITES

At The Napa River – A 3 Palms Boutique Hotel & Resort

707-226-1871

Jobs

Please see the job openings available at Napa Valley Hotel and Suites.  Contact us as shown.

Front Desk Agent (Part Time)

Front Desk Agent (Part Time)

3 Palms Napa Valley Hotel & Suites is seeking a qualified front desk agent with a high level of professionalism and customer service, including strong interpersonal and administrative skills to join our team.

As a front desk agent, you will be responsible for providing the highest level of (guest) service possible in an efficient, courteous, and professional manner.

Key Responsibilities
– Checking guests in/out of the hotel in an efficient, courteous, and professional manner.
– Communicating with all departments including in maintenance and housekeeping.
– Promoting and selling special hotel programs, special rate packages, and upgrade when appropriate.
– Ensuring all special requests are noted and fulfilled.
– Answering the telephone in a professional manner and assisting guests with any questions, directions, local attractions, etc.
– Listening and responding to guest inquiries using a positive and clear speaking voice.
– Maintaining an up to date working (and non-working) knowledge of all property amenities.

Job Requirements
– High school degree or equivalent
– Strong computer skills
– Pleasant telephone demeanor
– Ability to handle stressful situations in a calm and professional manner
– Must have the ability to work a varied schedule that may include evenings, nights, and weekends.

TO APPLY

Please email your resume to info@napavalleyhotelandsuites.com with the subject of the email being “Front Desk Agent Job Opening”.

Napa Valley Hotel & Suites – At The Napa River
is located in Downtown Napa, CA

853 Coombs Street
Napa, CA 94158
Info@napavalleyhotelandsuites.com

ANY QUESTIONS? CALL US AT 707-226-1871